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Keeping you warm
Ensure your boiler is running at its best all year round - purchase one of our annual care plans.
All our annual care plans include a yearly boiler service. One of our gas-safety registered engineers will inspect your boiler once a year to ensure it's in good working order.
For added peace of mind we also offer plans that include unlimited call outs. Whether your boiler is newly installed by us, or you want to start a boiler care plan for an existing boiler - let us keep you warm with one of our care plans.
care plans from £6 per month
Your comfy care plan includes one service every 12 months carried out by one of our friendly expert gas safe registered engineers.
By signing up to the comfy care plan, the stress of keeping your boiler manufacturers warranty valid, is simply taken care of. The plan enables you to spread the cost of your service over the year (£6/month), and we’ll contact you to arrange your service one month before it is due - so you don’t have to worry about a thing. When you sign up to the comfy care plan, our minimum term is a 12 month commitment, but we're confident you'll build a great relationship with us for years to come.
comfy care plan does not cover the repair or replacement of:
The above is only a summary of our comfy care plan. For the full details please see our cover Terms & Conditions
(This plan is suited to those that have valid and remaining manufacturers warranty on their boiler)
If your boiler is still under warranty, our warm care plan ensures the rest of your central heating system won’t leave you in the cold.
Take out your warm care plan and, combined with your boiler’s manufacturer warranty, you’ll have complete protection from any fault to your central heating system.
As well as an annual service inspection for your boiler, the warm care plan will protect you against any damage to your radiators, pipes, pumps, motorised valve, hot water feed and expansion tank.
….And all for just £8 per month!
That’s just £2 more than our comfy care plan, which only provides you with an annual inspection of your boiler.
Our Service Plan includes one service every 12 months carried out by one of our friendly Gas Safe Engineers.
By signing up to our warm care plan, you take the stress out of keeping your boiler warranty valid whilst also taking care of your central heating system. Our plans enable you to spread the cost of your service over the year (£8/month), and we’ll contact you to arrange your service one month before it is due - so you don’t have to worry about a thing. When you sign up to the warm care plan, our minimum term is a 12 month commitment, but we're confident you'll build a great relationship with us for years to come.
The above is a summary of the plan. For the full details please see our cover Terms & Conditions
Our cosy care plan includes one service every 12 months carried out by one of our friendly expert gas safe registered engineers.
As well as an annual service inspection for your boiler, the cosy care plan will protect you against any breakdowns to your boiler or controls.
By signing up to our cosy care plan, you take the stress out of heating your home. Our plan enables you to spread the cost over the year (£14/month), which includes 3 engineer callouts annually, parts charged at list price and we’ll even contact you to arrange your service one month before it is due - so you don’t have to worry about a thing. When you sign up to the cosy care plan, our minimum term is a 12 month commitment, but we're confident you'll build a great relationship with us for years to come.
Want unlimited call-outs, no excess and complete peace of mind? Get our shnugg care plan for just £19 per month.
Our shnugg care plan includes one service every 12 months carried out by one of our friendly expert gas safe registered engineers.
As well as an annual service inspection for your boiler, the shnugg care plan will protect you against any breakdowns to your boiler, controls, central heating system and even contribute £500 towards a new boiler if your existing one is beyond economical repair.
By signing up to our shnugg care plan, you take the stress out of heating your home. Our plan enables you to spread the cost over the year (£19/month), which includes unlimited engineer callouts annually, parts included and we’ll even contact you to arrange your service one month before your boiler service is due - so you don’t have to worry about a thing. When you sign up to the full cover shnugg care plan, our minimum term is a 12 month commitment, but we're confident you'll build a great relationship with us for years to come.
Our affordable residential care plansDiscover what makes our care plans a step above the rest. With prices that can’t be beaten and services to make you smile.
Upfront CostSome policies require an initial upfront charge to start the policy, followed by regular monthly payments.
Yearly Boiler ServiceYearly inspection of your boiler to check it’s safe, operational & efficient.
Carbon Monoxide TestAs part of an annual gas safety check, we test for carbon monoxide to keep you & your family safe.
Call-outs Per YearThe amount of free call-outs available each year.
Additional Call-OutsThe amount payable for any additional call-outs within the year.
Replacement PartsDepending on the policy, parts may be chargeable at list price.
Boiler & ControlsWe’ll repair your boiler & controls during a call out. This includes labour, but if any parts are necessary they will be charged at list price.
Central Heating SystemRepairs to your heating system (Pumps, motorised valves, radiators, pipes, fittings, hot water feed & expansion tank) including parts and labour.
Help to replace your boilerIf we can’t fix your boiler we’ll contribute £500 towards a new boiler purchased from shnugg.
£6Billed monthly
£72/year
No callouts included
Additional Call-Outs
Not included
Parts charged at list price
Boiler & ControlsWe’ll repair your boiler & controls during a call out. This includes labour, but if any parts are necessary they will be charged at list price
Help to replace your boilerIf we can’t fix your boiler we’ll contribute £500 towards a new boiler purchased from ourselves.
£8Billed monthly
Unlimited callouts
Parts included
£14Billed monthly
3 per year
£96.00
Parts charged at the list price
£19Billed monthly
Unlimited call outs
£0.00
Our care packages are quick and easy to set up
You choose the perfect care plan for you and your home.
Our gas safe experts perform an inspection & service to your system to approve your care plan.
With your plan up and running, we’re always one call away if anything goes wrong.
Every plan comes with an annual boiler service, so book your service on a date that’s right for you.
read our terms and conditions
Choosing the right care plan can be confusing, so if you’re not sure about anything or have questions that need answering, take a look at our full FAQ section.
If you have a plan with another provider but want to switch to one of our plans, then you'll need to contact your existing provider and cancel your plan. We recommend that you familiarise yourself with their cancellation policy prior to any cancellations.
All of our gas safe registered engineers are full time and employed by shnugg, we do not contract any gas work to other companies.
It only takes a few minutes to sign up to our care plans. If you haven't had your boiler installed by us, you'll be required to have an appointment made so one of our gas safe registered engineers can service/assesss your boiler, once completed we will confirm your care plan is live.
All our contracts last for 12 months from the date they've been accepted and go live on our system.
We'll then be in touch when your renewal day gets closer, at this point you can either cancel the plan or we'll automatically renew the care plan you were previously on.
We alwaus try to maintain availability within our workforce of highly trained gas safe engineers. Therefore, we always endeavour to offer the earliest possible appointment - this is usually within 24 hours.
During extremely busy times, this might not always be possible, but we will prioritise you and always keep you informed.
Your contract officially starts on the day you sign up. If your boiler wasn't installed by us and this is the first time we have covered your boiler, we will require an engineer to visit and service/assess the age and condition. They will then confirm to our office that your boiler has passed the assesment and your cover starts. We'll then send over a confirmation and a renewal date reminder.
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"Very good experience, easy to get through and actually speak to somebody. Quote came through very quickly and was detailed. Technician that came was very friendly and informative. Thank you."Katie Hurst
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